Your data is handled with discretion.

Information we collect

• Account details such as name, email address, password hash, and subscription status
• Platform preferences including favorite market, language, and delivery settings
• Product usage information such as sign-in history, workspace actions, and support activity
• Billing-related records necessary to manage access, upgrades, and payment status
• Market-data onboarding details such as professional or non-professional status, declarations, and entitlement state

How we use information

• To authenticate users and secure access to MarketRead.ai
• To personalize market intelligence delivery and account preferences
• To provide support, account recovery, and service notifications
• To maintain platform reliability, detect abuse, and improve product quality
• To establish and maintain market-data permissions and comply with exchange or provider requirements

Service providers and exchanges

Where needed to activate or maintain market-data access, we may share required account, classification, declaration, usage, or entitlement information with contracted data providers, exchanges, payment processors, and compliance service providers. We limit this sharing to the information reasonably required for those services.

How information is protected

We use secure hosting, encrypted connections, access controls, and environment-managed credentials to protect customer data. Access to operational systems is limited to authorized personnel with a legitimate business need.

Your choices

You may contact us regarding account access, billing questions, or data-related requests. Where required by law, we will support reasonable requests relating to access, correction, or deletion of personal information.

Contact

For privacy questions or account-related concerns, contact us by email.